GE Cordless 2.4 GHz 27851GE1 Cordless Phone with Call Waiting Caller ID and Digital Answering System - White

Sleek styling, value-added features, robust, stable transmission and enhanced reception. Our 2.4 GHz phones provide a secure operation frequency for crystal clear, interruption-free transmissions. 2.4 GHz models support a wide range of features to fit your lifestyle, including call waiting/caller id, name and number cid memory, digital answering system, remote message retrieval, one-touch redial, speakerphone, and digital message counter.

One of the best ways to generate direct sales is to canvass on the phone. If you have the patience and perseverance to use the telephone the right way, you will be able to generate a lot of business on a consistent basis.

There are some misconceptions about phone sales based on limited exposure to the practice. If you sell a tangible product, you will use the phone a lot differently than would a person selling an intangible offer. The same goes for a high ticket item verses a low ticket item.

I like to differentiate between business to business and business to consumer calls as well. They must be looked at and treated differently. Certain products must be sold on a one-call close while others require a steady build up of communication and relationship with the prospects.

Here are three essential do's for marketing to businesses on the phone for a big ticket item:
1. If you must cold call, have your list prepared and the correct names of the principals of the business or the contacts you need to reach. Nothing kills a first impression faster than a wrong or mispronounced name.

2. Prepare your time and quantity of calls for a specific schedule. Go for 30 minutes with a five minute break. Have all your names and numbers ready for the session. If you get an assistant on the line, make a note of their name.

3. Prepare to call back often. Most high ticket items are sold on the seventh contact. Build the relationships first and sell the presentation or meeting on the phone. Once you have the principal buyers' attention, you are now able to implement direct sales strategies.

There are competing schools of thought regarding scripts. If you are fully conversed in your trade and have superb people skills, you can get by on a script less but structured approach to telemarketing.

If on the other hand you need to have a highly regimented sales approach with complex layers, then a script is exactly what is called for.

Plan on having multiple conversations with the principal of the business or appropriate contact; most tele-sales successes take multiple tries to eventually affect the close.

The most important thing about telemarketing is staying focused on your tasks. To instill spirit into your conversation, prep your attitude every 15 minutes to stay on top of your game. If you are committed to making 10 or 50 calls, then make them and feel proud of keeping your promise.

If you feel timid about tele-sales, hire a part time pro to keep customers coming in. It makes no sense to make a series of bad calls for your business. If you keep in mind that the person on the other end needs to be qualified before you will do business with him, you will feel more in control. Visualize them without pants if that makes you more relaxed and comfortable.

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Dual-Handset Digital Cordless Phone with Call-Waiting Caller ID

Verbal Ticks

"Uh", "hurs", "right", "yea" or other verbal ticks can be really bothersome. Here's a simple way to see if you have them or not. Next time you're chatting to friends, casually place your cupped hands over your ears. Keep talking naturally and you'll soon see if you use them more than you should. The trick is to train yourself to pause instead, or take a breath. Try and learn to live with the odd second or two of silence.

Breathe like a singer.

This will allow you to use your voice to maximum effect with little extra effort. Most people breathe from the chest and you can see this by watching someone's shoulders go up and down as they breathe. Now singers breathe from the diaphragm which is pretty much just behind your tummy and this gives you much more air from the same amount of effort. Try it. See if you can breathe from your diaphragm - it'll make it much easier to talk.

Are you a Speedy Gonzalez?

Everyone in this world speaks at a different speed. Some people can speak mega quick and seem to understand other fast talkers as well. But unfortunately most of us can't keep up with the Speedy Gonzalez's and struggle to understand. Speaking at about 2 to 3 words a second is about right.

Test your speed by saying for me:

"Are you copper bottoming 'em my man

No I'm aluminiuming 'em ma'am"

It should take just under 5 seconds to read it without stumbling over the big word at the end. Any faster and you need to slow down when on the phone. And if you took too long, I think my aluminiuming got the better of you.

Stretch your Vocal Range

How big is yours? I mean your vocal range. Can you move your voice from low to high with little difficulty? If you can it makes your voice more interesting to listen to, easier to match your customer's voice and it can make the job more fun.

Why all the fuss? If you have a narrow vocal range, in other words you sound monotonous, then your customers will soon delete your voice. Sounds painful but people can only concentrate on about 7 things hitting their senses before they delete you out.

Its like sitting on the InterCity train and having that da dum, da dum or watching a clock tick. Before you know it you're asleep.

Slightly over the top but my point is made.

Here's a couple of things you can do to exercise your vocal range to expand it. Read out loud children's books but not so easy if you don't have children. Another idea is to count from one to ten going from low pitch to high and then back down again. You can do this out loud only I'm afraid so make sure you have your friends with you.

Did you know that in a phone conversation, your attitude is conveyed within your voice almost 30 times more than when you're face to face with someone.

Water your Vocal Chords

My wife always likes to have hanging baskets up in th summer and religiously waters them every evening. Without the water they would son dry up. Your voice is the same in a way and needs water to lubricate the vocal chords. It needs to stay fairly damp and warm down there, so I've been told and warm water will do this. At least room temperature not machine freezing as this will make it worse.

Real voice pros will avoid phlegm monsters such as cheese, oily and fatty foods and mayo. Whilst we're on the subject avoid caffeine, chocolate or air conditioning.

Problem is when you're on the phone all day making calls you tend to graze. And modern offices have vending machines and all sorts of foods available all the time.

So there we have six secrets to vocal quality on the telephone. Take a few ideas away to ensure you are one of those people that just sound great on the phone

Paul is an international speaker, trainer, author and coach based in the UK. He specialises in rapport selling and rapport sales management and can ignite his audiences large or small.

Sign up to our weekly tips eZine of sales and coaching tips and get a free report on getting the best out of 2009 plus a free hypnotic relaxation MP3

http://www.archertraining.co.uk

paul@paularcher.com

Social Blog - http://www.paularcher.com

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GE Cordless 2.4 GHz 27831GE1 Phone with Call Waiting Caller ID - White

2.4 GHZ, White, Cordless Telephone, Single Line Operation, Caller ID, Call Waiting, 40 Station Caller ID Memory With Name & Number, 10 Station Speed Dial, Adjustable Volume Control, Off, High, Low, Handset Locator, Paging.

As an HVAC dealer, you know what you have to offer, but do your customers really understand what you can do for them? As you probably realize, running a successful heating and air conditioning company involves more than the day-to-day nut and bolts of installing, repairing and maintaining equipment. You need well-placed marketing to grow your business. Whether your new customers come from the internet, the yellow pages, or word-of-mouth referrals, it is important to educate them about your business from the very first call. This is where messages on hold prove to be a very valuable tool.

While the first greeting your callers receive should be professional and welcoming, the entire call will determine their impression of your business. Just as you would not want the call to be answered with a harsh "What?" You wouldn't want your callers to assume they were disconnected when placed on hold. For optimal caller retention, a pleasant greeting is a must. And if you have to place that caller on hold, they should have some reassurance first, that they are still connected, and secondly, that they have called the right company. While silence can be deadly, if you have a radio station on hold, you could be advertising for the local pet store, or worse, your competitor across town.

When you have professional messages on hold, you not only inform your callers about your services, you also assure them of your professionalism. HVAC dealers can see a rise in the number of inquiries regarding planned service agreements and air cleaners once these products and services are marketed using messages on hold. Likewise, callers can ask follow-up questions based on the information they hear while holding.It is also clear that when customers hear helpful and informative messages on hold, they are more inclined to wait for a representative to return to the line. In fact, on hold advertising can also pay for itself by saving those customers who would otherwise hang up and call someone else.

In this day and age, there is no reason to allow the competition to get the better of you due to lost calls. With an experienced company, messages on hold are easy and affordable, and should be used extensively by the HVAC industry.

Commercials On Hold provides customized on hold messages that will keep your customers or patients informed and on the line. Visit our website to learn more about Messages On Hold.

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GE 29111AE1 DECT 6.0 Expandable Amplified Phone for Moderate-Severe Hearing Loss with Caller ID

This GE cordless telephone features DECT (Digitally Enhanced Cordless Technology) 6.0. DECT features a dedicated bandwidth that avoids interference from the electronics found around your home. The result is interference free communication. An amplified handset volume up to 40dB for moderate to severe hearing loss (has difficulty hearing a normal conversation in a quiet environment) and an amplified ringer that is up to 95dB so you can hear when there is an incoming call.

Do you have a product or service you would like people to know more about?

Are you having trouble getting people to read all there is to know about your fabulous new product or service?

It is a challenge for most small business owners these days to be able to fully tell people what their products and services can do for them in a short advertisement or short presentation. People are time poor these days, everyone is vying for position and it is becoming increasingly more difficult to stand out from the crowd.

This can often leave you feeling frustrated and ready to throw in the towel.

You either have to spend a lot of money on advertising or find more creative ways to get your message to people in a quick and easy format.

If you have a website or database there is an easy way to get your message to people in a format that will help them and you all at the same time.

Free teleclasses are a wonderful way for people in all industries to get their message across to a wide audience. Teleclasses are not only a really quick and easy way for you to not only tell the world about your products but they also allow you to become known as an expert in your field.

You don't even have to have anyone on the call with you; you can simply dial in, record your information and make it available on your website as a download or a clickable link.

So How Do Free Teleclasses work?

Anything that is free is hard for many people to turn down. By taking the fee out of the conversation, it takes away people's resistance. There are no price barriers for them to clamper over and there is no up front investment. It is called "tryvertsing" - people get to try before they buy.

These days teleclass technology is so advanced people don't even need to be on the call to get value from your free teleclass. They simply listen to it when they have time. This is called podcasting or downloading to an mp3 player. They can listen to your class in the car or at the gym or while sitting on the deck enjoying a glass of red wine at the end of the day.

The trick with these free teleclasses is that people need to be given a reason to attend. You just can't give them your sales pitch and hope they will buy. In fact if you hard sell them won't buy because they will hang up in the first few minutes of the call.

So this is where your expertise steps in. You add value by giving them something they want to know or will add value to their life or business during the call. The more value you give and the more interesting and engaging your topic is, the more likely they are to listen to your call and buy your product at the end.

I can hear you saying but why would I give away my knowledge and expertise?

Because sharing builds trust and people buy from people they trust.

So in a one hour teleclass you spend a big chuck of time giving extreme value for the people on the call and at the end you tell the callers how your new product could help them over come a problem or benefit them in some way.

Do you hard sell them? Definitely not! But if you have added enough value and explained well enough why your product or service can benefit them, then you won't have to hard sell anything.

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